Refund policy

Returns - We can accept returns of unopened, unused items (excluding some biologicals) for a refund, less shipping cost. Returns must be approved in advance and must be made within 30 days of initial delivery. Customers are responsible for making all arrangements for the return shipping. All returns must include the original packaging and Sales Receipt. Refunds can only be applied to the credit card that was used to make the initial purchase.

If you would like to return an item or items, please let us know to expect the item(s), please package item(s) well and ship to us at:

Seven Springs Farm Supply
Attn: Returns
426 Jerry Ln
Check, VA 24072

We are not able accept returns of opened, used, some dated pest controls, biologicals, USDA Certified Organic products or drop-ship/non-stock items.

Cancelation - If you choose to cancel an order that has already shipped it will be subject to the return policy. Canceled and returned orders may be subject to a restocking fee. 

Damaged Orders – If you have received a damaged shipment, please make a note of this with the carrier, take photos of the damage and call 540-651-3228 or email info@sevenspringsfarmsupply.com and we will work with you to resolve the issue. 

Shortages and mis-shipments – If you have received an order with incorrect or missing items please notify us within 3 days of receipt, by calling 540-651-3228 or email info@sevenspringsfarmsupply.com and we will work with you to resolve the issue.